Frequently Asked Questions

How do I reserve my event date?

To reserve your event date, you must pay the required non-refundable retainer fee. Dates are not held without the retainer fee being paid.


What payment methods do you accept?

We accept Cash, Zelle® and ApplePay  and Now Accepting AfterPay.

For the security of both our clients and our business, we do not accept checks, money orders, PayPal, Venmo, Cash App.


Is the retainer refundable?

NO. The retainer is non refundable after booking

However, it may be transferred one time to another available date within 180 days, subject to venue availability.


What is the Cleanup & Repair Deposit?

Every reservation requires a refundable Cleanup & Repair Deposit.


The deposit is refunded within (24 Hours) after your event is over, and the venue has been inspected and found to be clean and free of any damage.


What is required to receive my full Cleanup & Repair Deposit back?

To receive your full deposit refund, the venue must be returned in the same condition in which it was received.

This includes:

If additional cleaning or repairs are required, all or part of the deposit may be withheld based on the reasonable cost of cleaning or repairs.


Can I decorate the venue?

Yes! You’re welcome to personalize your event.

However, to protect the venue, the following are not permitted:

All decorations must be removed before the end of your rental period.

Is smoking allowed?

No.

Smoking, vaping, marijuana, cigars, cigarettes, and all other smoking products or any form of illegal drugs are prohibited on the property, or inside the venue.

If this rule is broken by anyone at your event, the event will be shut down, and all payments including the deposit, are not refundable.


Are weapons allowed?

No.

Weapons of any kind are prohibited inside the venue and on the property.

The only exception is for sworn law enforcement officers, or armed security who are authorized to carry a weapon while performing official duties.


What happens if there is a fight?

The CG Venue has a zero-tolerance policy for violence.

Any fight occurring inside the venue or anywhere on the property—including the parking lot—will result in the immediate termination of the event. No refunds will be issued, and the renter looses the Cleanup & Repair Deposit.


Can guests gather in the parking lot?

No.

To maintain a safe environment:


Can the doors remain open during my event?

No.

To maintain a comfortable temperature inside the venue, exterior doors must remain closed except while loading or unloading decorations, supplies, or equipment.


Is the kitchen included?

All food must be prepared ahead of time. There is no ability to cook food at the venue. You may use chafing dishes to keep food warm. 

Kitchen Access is Available if you need to use the sink, store additional food, or use the refrigerator.


Are Outside Vendors Allowed?

Some are with certain " Mandatory Requirements" and Some are not. 

Without the required SafeServ and or License for Caterers and Bartenders, everything will be "Self Serve". NO Exceptions! 

The contract signer is responsible for vendors, and guests!

Approved Vendor Mandatory Requirements









What events can be hosted at The CG Venue?

We proudly host:


How do I schedule a tour?

We’d love to show you around!

Contact us by phone or email to schedule a private tour and see why The CG Venue is the perfect place for your next celebration.